Dear Valued Customer,
Your safety is our most important responsibility. As part of that commitment, we will be upgrading or replacing the transmission towers or poles in your community. This work will increase the strength of our electric grid.
Where the work will occur
Our work will take place near the transmission towers crossing Novato Creek in Novato, beginning in the next few weeks. Weather and other factors that affect safe working conditions may change our schedule.
What you can expect
- Our crews may use cranes and/or helicopters to perform this work
- PG&E contractor trucks and other equipment in the area
- We may need access to your property to complete our work and will contact you if special arrangements are necessary
- All personnel are require to carry valid photo identification and will provide it upon request
- Your electric service should not be interrupted, but we will contact you if there are any changes.
For questions
Please contact your local Customer Outreach Specialist, John Baston, at 707-867-9466 or email electricreliability@pge.com
Thank you for your cooperation as we work to enhance the safety and reliability of our system.